Help – Customer Service
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Buying conditions
These notes indicate the regulations by which the whole purchase process
and all those processes derived from its realization are ruled.
Should you require more information, do not hesitate to contact us.
Shipping expenses
Motocard.com wants to thank his top buyers with exclusive delivery conditions, for Spanish deliveries (except Canarias, Melilla and Ceuta) no delivery cost will be added for orders higher than 60€ (or equivalent in any foreign currency) either for one or more articles.
So sometimes is cheaper adding one product and going over 60 euros. To make your choice easier we have allocated related products under your order or selected articles.
Exception: Canary Island, Ceuta and Melilla
The delivery cost for Canary Island, Ceuta and Melilla have this delivery costs:
Orders between 0 and 300 euros: 12.95
Orders over 300 euros: 18
No VAT will be added in this regions, but Motocard will not look after Tax, custom duties and other related costs.
The custom clear cost will be the following:
Orders under 150 euros:
Fix costs: 31.36 euros
Custom duties: is a percentage of the total amount based in the article type (usually 7%).
Order over 150 euros:
Fix costs: 43,68 euros
Custom duties: is a percentage of the total amount based in the article type (usually 7%).