Help – Customer Service
In this section, you will find all the information to clear your doubts and enjoy in short of the best articles from leading brands.
Even so, if you don’t find the paragraph that solves your problem, please contact us.
Most Frequently Asked Questions
Below we have gathered the most frequently asked questions
you make so as to try to clear your doubts in a quick and easy way.
If you do not find the answer you were expecting, please contact us.
No hassle exchange
The process of exchange and the return of any product in order to change the size is very simple in Motocard, but it is important that you call +376 725 160 in advance so that we can indicate you the procedure to follow.
At Motocard he have a wide range of sizing on stock, so most of the times the change will be immediate. When you first call we will let you know if we have the size in stock or if we have to order it to the factory.
For Canary Island, Ceuta, Melilla, Azores and Maderia you can also call +376 725 160. Even though the cost and procedures are different due to customs, ask us for conditions.